Frequently Asked Questions

Appointments are booked by telephone. The practice's telephone number, address and the days and times patients are seen are kept up to date on the contact page. When you book, you will not be asked about your complaint, diagnosis or current medication; this information is taken during the examination.

The practice is in the Tuzla district of İstanbul. You will find the full address, a map link and travel information on the contact page.

The days and times patients are seen are published on the contact page and updated whenever they change. When you book, availability for that day is also confirmed.

Yes. All you need to do is let the practice know in advance that you will not be able to attend. Early notice means the time can be offered to another patient who is waiting. To cancel or postpone, call the telephone number on the contact page.

Bringing the following helps make the consultation productive: a list of all your current medication or the boxes themselves; the vitamin, mineral and herbal supplements you take; test and imaging results from the past year; any discharge summary and notes from previous physicians; and your known allergies. Supplements are what patients most often forget to tell their physician about; please mention every product you use.

Whether you need to come on an empty stomach depends on the investigations planned for that day. Investigations such as fasting blood sugar and blood fats require fasting. You can ask about this when booking your appointment; if fasting is required, you will be told how many hours to fast.

Examinations and procedures are carried out by Dr. Suzan Alp, Specialist in Internal Medicine. Internal medicine is a primary specialty concerned with the diagnosis and follow-up of diseases of the internal organ systems in adult patients. The training she has received and the certificates registered with the Ministry of Health of the Republic of Türkiye are listed on the physician page, along with the issuing institution and date.

No. Functional and holistic medicine is not a medical specialty but an approach: it is how the physician structures the examination and follow-up. It assesses the complaint not by a single laboratory value alone, but alongside nutrition, sleep, physical activity and existing conditions. The service is provided within the specialty of internal medicine. For details, see The Functional and Holistic Medicine Approach.

The practice brings together two fields: internal medicine and functional medicine on the one hand, and aesthetic medicine on the other. In practical terms, this means that when you present with a skin or hair complaint, the metabolic aspects that may accompany the clinical picture (thyroid function, iron and B12 status, blood sugar trends) may be assessed in the same consultation. How the two fields connect is covered on the page Skin Health.

The training she has received and the certificates registered with the Ministry of Health of the Republic of Türkiye are listed on the physician page in the format certificate name + issuing institution + date. The only specialty title used is "Specialist in Internal Medicine"; certificates are not used as if they were a specialty title. In addition, registered certificates are noted in the capacity of certified practitioner.

The process follows four steps: a detailed medical history (the course of your complaint, nutrition, sleep, physical activity, current medication and supplements, family history), a physical examination and measurements (blood pressure, pulse, height and weight, waist circumference), laboratory assessment if needed, and building the plan together. At the end of the consultation, you are given a written plan.

Because a detailed medical history is taken, the first consultation is generally longer than a standard outpatient examination. The second consultation, at which the investigation results are assessed, is generally shorter. Appointment slots are planned accordingly.

No standard list of investigations is used. The investigations requested depend on your complaint, the examination findings and, where available, your previous results. If you have test results from the past year, bringing them prevents the same investigations being repeated unnecessarily. An investigation requested unnecessarily may produce findings of no clinical significance and cause needless anxiety.

The number of consultations varies from person to person and with the clinical picture; a definite number cannot be given in advance. The sequence is generally a first consultation, a second consultation at which the investigation results are assessed, and follow-ups determined by the clinical picture. For chronic disease follow-up, monitoring continues at set intervals.

Needle-based procedures are generally well tolerated. You may feel a sensation of stinging and pressure during the procedure; how intense this is varies with the person, the area and the procedure itself. Where considered appropriate, a topical anaesthetic cream may be used. If you feel any discomfort during the procedure, say so and it can be adjusted accordingly.

The number of sessions varies with the procedure, the complaint and how the person responds. The relevant service pages give the session ranges commonly used; these are ranges, not exact numbers. The number of sessions you need, and the interval between them, are decided at the end of the examination and reviewed along the way.

Both how quickly the effect appears and how long it lasts vary from person to person. Age, skin type, the application area, co-existing conditions, smoking and sun exposure all affect this. The relevant service pages give the time ranges commonly observed; these are expected ranges, not a commitment given in advance.

Some procedures may be planned together in the same session, while others need a certain amount of time left between them. This is decided at the examination, by assessing the areas involved and how the procedures interact with one another. Do not have procedures carried out at different centres at the same time on your own initiative; tell your physician about every procedure you have had.

In general terms: before the procedure, tell the physician about any blood-thinning medication you take and any supplements that may increase bleeding, and do not drink alcohol on the day of the procedure. For the first 24 hours afterwards, you are advised to avoid strenuous exercise, saunas, Turkish baths and hot showers, to avoid rubbing the application area, and to protect it from the sun. Rules specific to each procedure are set out separately on the relevant page.

No. Suitability is determined by a physician's examination. Each procedure has its own conditions under which it is not carried out, and these are listed individually on the relevant service pages under the heading "Who should not have this procedure?". Pregnancy, breastfeeding, being under 18, use of blood thinners, bleeding disorders, active infection and active oncological treatment are all assessed separately for every procedure.

Having a condition such as diabetes, thyroid disease, hypertension, or kidney or liver disease does not mean the procedure is unsuitable from the outset; it means the procedure needs to be assessed separately. Whether the illness is under control, your current medication and any co-existing issues are all reviewed at the examination. The decision is made at the end of that assessment.

No. Medication is changed, reduced or stopped only after a physician's assessment. Do not stop medication on your own initiative. All of your current medication is reviewed at the consultation; if a change is needed, it is explained along with the reasons and given to you in writing. Nothing on this site is grounds for stopping your current medication.

If anything develops after the procedure beyond the usual findings described on the relevant page (worsening pain that does not settle, spreading redness, fever, discharge, swelling, a change in vision, whitening or a colour change in the area, shortness of breath), call the practice. If the findings are severe or progressing rapidly, go to the nearest emergency department without delay.

The Regulation on Promotion and Information Activities in Health Services, published in the Official Gazette on 12 November 2025 (no. 33075), prohibits sharing information on fees, discounts and promotional campaigns in health services. That is why the site contains no fee information, price ranges or similar content. In addition, because the scope of any procedure is determined at the end of the examination, a figure quoted before the examination would not be accurate.

The same regulation prohibits healthcare facilities from sharing statements of thanks, satisfaction or praise from patients and their relatives. Displaying third-party reviews and ratings also falls within this scope. On this site, trust rests not on reviews but on the physician's primary specialty, registered certificates, content that cites its sources and the risks clearly stated on every page.

For two reasons. First, the same regulation's provisions on visual content require a detailed explicit consent process for any use of patient images and prohibit filters, retouching or subsequent corrections. Second, the decision for this project is not to use patient images in the first version. Since results vary from person to person, you should not expect an image to show your own result either.

The content is prepared or reviewed by Dr. Suzan Alp. Each content page ends with the date it was last updated and an editorial contact address for feedback on the content. How the content is prepared and who approves it are explained on the content policy page (in Turkish).

The contact form on this site opens your own e-mail client; nothing you type is stored on the site. Appointments are booked by telephone. Which data is processed for which purpose, how long it is stored and your rights are all set out in the personal data protection notice (in Turkish).

Information collected during your examination is kept in your patient file and retained for the period required by law. This data falls within the special categories of personal data, and access to it is restricted. Full details are available in the personal data protection notice (in Turkish).

No. No promotional SMS, email, call or message is sent to anyone who has not given consent. There is no newsletter sign-up on the site either.